Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at support@asteritnet.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and plese return your purchased item in genuine box as we shipped out to you., then mail your return to the following address:
Asterit Networks LLC
Attn: Returns
RMA #
7 Industrial Pkwy Unit 24
Livingston, NJ 07039
United States
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● The Return item must be shipped back along with all accessories in the box, the genuine box itself included.
● Full refund can anly apply 30days return after purchase. except of warranty returns subject to warranty period of time listed onweb page product short description.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
9732069455
support@asteritnet.com